We are constantly adding new items to our site to keep things fresh and exciting. We are also open to new ideas - if there is something you require we will do our best to locate it for you. We aim to give you a satisfying shopping experience that will leave you wanting to come back for more. We will do everything we can to provide this experience for you with competitive prices, speedy despatch and excellent customer service. We want you to feel and look your finest.
Data Protection We are registered with the Information Commissioner's Office, the UK's independent public body set up to promote access to official information and to protect personal information. They regulate and enforce the Data Protection Act, the Freedom of Information Act, the Privacy and Electronic Communications Regulations and the Environmental Information Regulations. You can shop with us in complete confidence that your personal information will be protected in compliance with these Acts and Regulations. Limited Company We are a fully incorporated UK company and registered with Companies House (an Executive Agency of the Department of Trade and Industry). You can check their website at any time to make sure a company you are dealing with is a properly registered company. Security Security on our website is the highest available. We use Protx for handling credit card transactions and Protx provides very high levels of internet and physical security to ensure sensitive information is never compromised. Protx security measures Credit/debit card details are secured within 128-bit encrypted sessions. Sensitive information is stored on a heavily encrypted database that is protected by multiple government approved firewalls. Additional security measures include a security key that is used to produce an MD5 hash value. Hash values are often used as digital signatures as they cannot be reversed to obtain the original information. They allow the receiver to validate that the information received is identical to that sent. The possibility of obtaining sensitive information from the Protx VSP database is minimised due to high levels of encryption; firewall security and the measures taken to ensure the information is indecipherable.
We always make our customers Privacy and Security a top priorty by using the following encrypted services and quality companies as partners. Our Trusted Service Providers and Organisations The security they provide for you. Payment Provider Protx is the UK’s largest secure online credit and debit card payment provider. Protx provide a secure encrypted payment link between our site and Lloyds TSB Cardnet our bank. So you can pay by card with complete confidence that your personal financial details remain totally secure. Card Payments Bank of Scotland is the secure credit and debit card payment acceptance service your card details will be processed by. So you can pay by card with complete confidence that your payments and any refunds will be handled securely by a major Bank. Charges and refunds will appear discreetly on your card statement as Citore Limited Order Delivery We use Royal Mail for 99% of orders. Occassionally we use a secure courier usually UPS or TNT for orders that may be to large for the Royal Mail services. All packaging is plain and discreet to protect your privacy
